Privacy Policy

We may collect account data such as name, email address, phone number, authentication method and optional profile details. We may also collect tender PDFs, tender metadata, generated report history, plan usage, support interactions and administrative notes needed to operate the service.

Uploaded tender documents are used to provide AI-assisted document processing, extract tender facts, identify required bid documents and generate report views. Report history is stored so logged-in users can review previous tender analyses and track tender status.

BidWala may collect page views, device type, traffic source, clicks, feature usage and similar product analytics. We may use cookies or browser local storage for language preference, session continuity, dismissed prompts and basic product analytics.

We use collected data to operate BidWala, provide tender document extraction, maintain accounts, respond to support requests, monitor reliability, prevent abuse, improve product quality and communicate relevant service updates.

We may use trusted cloud infrastructure, analytics providers, communication providers and AI-assisted document processing providers to deliver the service. These processors are used only for operating, securing, analyzing or improving BidWala.

We retain data for as long as required to provide the service, comply with operational needs, resolve disputes and maintain security. We do not sell user data. Users may request deletion of account data or uploaded documents by contacting dileepassociates25@gmail.com.